General Terms & Conditions of Sales

1. Introduction
2. Definitions
3. Scope 
4. Goods characteristics
5. Prices 
6. Orders
7. Payment 
8. Anti-fraud measures
9. Order and payment proofs 
10. Delivery 
11. Retraction 
12. Returns 
13. Ownership transfer / Risk transfer
14. Claim / Informations
15. Responsabilities  
16. Intellectual property 
17. Personal data 
18. Force majeure
19. Premium Fianet-website (Logo Fianet)
20. Disputes 
21. Customer relationship
22. Gift cards : Terms of use 

Website editor

HOWARD'S PARIS, share capital : 250,000 €

45, rue d'Amsterdam 75008 Paris, France

Tel: +33 1.48.78.25.71 / Fax: +33 1.48.78.25.71

Email: contact@howards.fr

Registered with the RCS Paris under number 530018134

VAT number : FR53 530 018 134

NAF Code: 4771Z

N ° CNIL: 1231893

Publishing Director: Frederic Costa

Introduction

These general conditions of sale apply between the company HOWARD'S PARIS, EURL with capital of € 250,000 whose registered office is in Paris (75008), 45 rue d'Amsterdam, registered with the Paris Trade and companies, under the number 530 018 134 Hereinafter referred to as "HOWARD'S"

And secondly any individual making a purchase via the website www.howards.fr

Hereinafter called "the customer".

The customer declares to be legally able to enter into a contract.

The customer agrees not to proceed with the purchase of products on this site for the sole purpose of reselling them.

Definitions

Site www.howards.fr: This site aims to online sales of shirts and accessories.

Customer: user with process to create an account.

 

User: any user connected to the Internet site accessible at www.howards.fr

 

Control Validation: it is the firm and final confirmation of the order by the customer implies acceptance of the Terms and Conditions.

Scope

These general conditions of sale govern the contractual relationship between the customer and HOWARD'S and conditions applicable to all purchases made through the company's Website HOWARD'S www.howards.fr.

The customer declares to be aware of these terms of sale.

Placing an order on the site www.howards.fr implies full and unreserved Client to these Terms and Conditions. All sales on this site are exclusively made in accordance with these Conditions of Sale.

The stipulations or conditions given on the customer's order, that would in any manner inconsistent with these conditions or in addition there can not bind HOWARD'S and would not be applicable, notwithstanding the acceptance of the order by HOWARD'S. The fact HOWARD'S not to present any objections to any provisions contained in any communication received from the client will not be considered a waiver of these conditions.

These terms and conditions shall prevail over any other general or special conditions not specifically approved by HOWARD'S.

HOWARDS reserves the right to modify its terms and conditions at any time. In this case, the changes will be applicable to sales incurred from the posting on the website of the General Conditions of Sale changed.

Goods characteristics

The products offered for sale online are those shown on the site www.howards.fr

The products are described and reproduced by HOWARD'S on the site with the greatest possible accuracy. However, HOWARD'S attracts customer's attention to the fact that photographs can not ensure a perfect similarity with the product offered for sale, particularly with regard to color.

Differences may result from quality color photographs, difficulty show on the screen rendering materials or, without being exhaustive, the technical adaptation. These differences can not be interpreted as lack of conformity and void the sale.

In case of manifest error or omission not significant between the characteristics of the product and its representation and / or description, HOWARD'S can not be held liable.

The product offers and prices featured on the site are valid until they appear on the site, within the limits of available stocks.

In case of unavailability of a product, HOWARD'S undertakes to inform the customer as soon as possible by email or by telephone and indicate, if applicable, the estimated waiting time for product delivery .

The customer may confirm the order or request a refund of the product based on the invoice price.

Preparation and delivery charges will be refunded to the customer if the latter confirms the cancellation of the entire order.

Preparation and delivery costs remain at the customer's expense if it confirms the delivery of one or more other products available part of the same command.

Prices

The prices of the products offered for sale on the website www.howards.fr are in euros, including VAT and are valid only on the website.

Preparation and delivery costs are not included and the customer unless otherwise mentioned condition on the site. See Delivery

HOWARD'S reserves the right to change the price of its products at any time without prior customer information, in case such an obvious error (typography or printing) or modification of the VAT rate.

The ordered products are billed to the customer based on the rate in effect on the website at the time of recording of the order.

Orders

The stages of the sale are clearly identified on the site in accordance with the provisions of the Civil Code article1369-1. Pursuant to these provisions, the customer has the opportunity to verify the details of his order and its total price and to correct any errors before confirming the order.

The order is definitively recorded only after validation by the customer of its payment agreement and acceptance by the bank of the transaction.

The summary of the customer's order is available in PDF format. Since its registered order, the customer receives a confirmation email containing the essential elements of the order including the order number, the list of ordered products, the retail price.

All data provided by the customer during the order process and the recorded confirmation of the order worth proof of the transaction.

HOWARD'S reserves the right to refuse any order from a customer with whom there is a dispute over payment of a previous order until the dispute is resolved.

Payment

The CUSTOMER is invited to choose a mode of payment for the order. It can make the payment in 4 different ways: by credit card, by check, Paypal or bank transfer. Upon receipt by "HOWARD'S" of confirming payment, notified by the partner bank or after control / guarantee checks, the sale shall be deemed concluded.

1. Payment by credit card

Payments are made in euros by credit card only on the bank's secure site partner "HOWARD'S".

The credit cards accepted are:

CB, VISA, EUROCARD, MASTERCARD and any other cards approved by GIE CB bank cards accepted by the partner bank HOWARD'S, except American Express. If payment is made using a VISA, MASTERCARD EUROCARD CUSTOMER should inform the number of the card, its expiration date and the security code (the last three numbers on the back of the card). The bank account is debited the CLIENT from delivery to the amount expressed in euros at the date of order in the summary he accepted.

To ensure payment security, "HOWARD'S" uses a secure payment service provided by "e-transactions" of Crédit Agricole, bank partner. This service integrates the Secure Socket Layer (SSL) technology which ensures, through an encryption technique (codification), completeness and confidentiality of data (No. bank card, expiry date and security code) transmitted by the CUSTOMER. The CLIENT's bank details pass at any time, by the Site.

For deliveries outside of the euro zone, customs duties, foreign exchange and other banking commissions will be the sole responsibility of the CLIENT. For more information, "HOWARD'S" invites the Customer to check with the bank that issued the credit card used for payment and the customs service.

2. Payment by check

Payments are made exclusively in euros by check payable in France.

So that payment is accepted, the customer must prove to be the holder of the bank account on which the check will be charged.

To this end, the customer will be subject to an established procedure for identification, the customer's choice, either on the basis of his identity card / driving license (first option), or on the basis of his passport / Card living / resident card (second option).

If the customer chooses the first option (identity card / driving license)

3. Payment by Paypal,

Payments are made in euros and safely on the secure Paypal interface.

Upon receipt of the notice of payment, the order will be validated and put into the package delivery.

4. Payment by bank transfer,

Payments are made from bank to bank exclusively in euros to our bank account whose details appear on the payment page.

Upon receipt of the notice of payment, the order will be validated and put into the package delivery.

Measures against bank fraud

HOWARDS reserves the freedom to check the personal data supplied by the customer and to adopt the measures it considers necessary (request for supporting and / or cancellation of the order) to verify that the person whose bank account is debited is one that placed the order and avoid any fraudulent use of credit card numbers on its website.

Proof of order and payment

"HOWARD'S" invites the CLIENT to print the order summary. The order data will be recorded and stored in the computer systems of the IT company, host of "HOWARD'S" and the partner bank of "HOWARD'S". The computer records of these companies will be considered as proof of all transactions between the parties on the Site. The archiving of order data is made on a reliable and durable can be produced as evidence.

Delivery

Items are delivered by COLISSIMO or other independent carrier selected by "HOWARD'S" in an average of 1 to 4 days working in metropolitan France (including Corsica) and an average of 2-15 days outside mainland France, according to the country of destination. These times are indicative. Exceeding these deadlines by such providers may in no circumstances be held against "HOWARD'S" nor give rise to a termination of the contract or any compensation to the CLIENT.

The articles are transported at the risk of the CLIENT who must control their condition upon delivery. Any anomaly concerning the delivery (damaged package, missing articles against the bill "HOWARD'S", etc ...) will be brought reserves on the delivery receipt presented by the carrier. The CLIENT will have in parallel to share this anomaly by sending the carrier within the period of 7 days following the date of her delivery by mail with return receipt stating such claims, which must be justified and accompanied by supporting documents.

The CLIENT must send within the said period of seven days following the date of delivery copy of this mail to "HOWARD'S" at the following address: "HOWARD'S" 45 RUE D'AMSTERDAM 75008 PARIS.

After these deadlines and failing to comply with these formalities, the items will be deemed compliant and free from defect and no claim can be validly accepted by "HOWARD'S".

In case of non-conformity of a delivered product, the Customer may return it to "HOWARD'S" at the following address: "45 HOWARD STREET'S AMSTERDAM 75008 PARIS in its original condition with no signs of wear, imperatively coated original labels and accompanied by the original package and invoice. Otherwise, "HOWARD'S" will not proceed with the exchange or refund of the returned defective item.

In the event that the return of the defective item is well founded, "HOWARD'S" proceed at the discretion of CLIENT, or, if requested by the CUSTOMER, the choice of "HOWARD'S", the refund of the defective item or its exchange since this article is available in stock, excluding any compensation.

 

4 MODES OF DELIVERY ARE PROVIDED TO CUSTOMER:

 

- Withdrawal in store,

The customer has the opportunity to withdraw his order for free directly at the store located at 45 rue d'Amsterdam 75008 Paris in France.

 

The costs of preparation and delivery are offered.

The customer's order is available within one hour after the purchase subject to availability.

 

The customer is informed by email of the availability of the package store. He then has a period of 30 days from the date the email to come and collect his order on presentation of an identity document vigueur.A the deadline, the package will be considered as abandoned and will no longer be subject to any claim by the customer. HOWARD'S reimburse the customer the amount of products ordered on the basis of the invoice price, excluding shipping costs.

In case of simultaneously ordered products have different delivery times, the shipment of the order period is set longer period. HOWARD'S reserves the right to split shipments, one shipment being charged in this case.

 

-La Poste Colissimo expert against signature,

The order is delivered by expert Colissimo Post and delivered against signature to the customer at the delivery address entered by the customer, within an average of 3 business days.

The customer is informed of the shipment of the parcel by email and can follow the delivery in space created from the client on our site.

Preparation and Delivery costs Colissimo Expert de la Poste are 8 € for mainland France and indexed to a visible fee schedule on the website for the International.

Delivery times are calculated in working days, excluding weekends and holidays.

 

-Chronopost,

If your order is placed on our site by 14:00, your order will be delivered by Chronopost against signature the next day and before 13:00 at the delivery address entered by the customer.

The customer is informed of the shipment of the parcel by email and can follow the delivery in space created from the client on our site.

Preparation and Delivery costs Chronopost are 25 € for France and indexed to a visible fee schedule on the website for the International.

In case of absence or impossibility of delivery of your parcel a notice is deposited in the mailbox of the recipient indicating the possible withdrawal date and address of the post office or the agency on presentation of a ID.

Delivery times are calculated in working days, excluding weekends and holidays.

 

-Service Courier for Paris and the Paris region,

If your order is placed on our site before 14:00, your package will be delivered by courier and against signing between 4:30 p.m. ET 17:00 to the delivery address entered by the customer.

The customer is informed of the shipment of the parcel by email and can follow the delivery in space created from the client on our site.

Howard's, the order will be deemed delivered by receiving a photo of the delivery or the customer's signature right on the package taken by the courier upon delivery and send by email to Howard's.

This photo authentic good given to the customer of his order, any disputes shall be received by Howard's.

The costs of preparation and delivery by courier are € 20 for Paris intramural and indexed to a fee schedule for the Paris region available on request: contact@howards.fr

In case of bad weather, circulations problems, accidents or other events beyond our control, the liability of Howard's can not be held on the consequences of a delay or cancellation of a race. These times are indicative. Exceeding these deadlines by such providers may in no circumstances be held against "HOWARD'S" nor give rise to a termination of the contract or any compensation to the CLIENT.

The articles are transported at the risk of the CLIENT who must control their condition upon delivery. Any anomaly concerning the delivery (damaged package, missing articles against the bill "HOWARD'S", etc ...) will be brought reserves on the delivery receipt presented by the courier. The CLIENT will have in parallel to share this anomaly to Howard's being forwarded within 24 hours of the date of delivery by mail or registered mail with return receipt stating such claims, which must be justified and accompanied by supporting documents or photos .

Retraction

The customer has a right of withdrawal of seven days after receipt of the product.

For this customer must return the (the) article (s) nine (s) in its (their) original packaging intact, with all accessories, user manuals and documentation to the following address as conditions laid down in the article "RETURNS"

HOWARD'S PARIS

45 rue d'Amsterdam

75008 Paris

The customer in this case can get a refund or exchange the product at most within thirty days of the exercise of the right of withdrawal.

Returns

The customer has a period of 30 days from the receipt of the order or, where applicable, the date the email informing them of the availability of his order in store or relay return a product that it would not be appropriate, regardless of the delivery method chosen.

The product must be returned in its original packaging and in perfect condition.

For hygiene reasons, worn, damaged, stained, or the subject of a clearly fraudulent return, will not be taken over by HOWARD'S.

In this case, the package will be made available to the customer for 30 days.

The customer may request in writing to the Customer Service HOWARD'S the return of the parcel at its expense.

Any risk associated with returning the product is borne by the customer.

BACK THREE MODES ARE PROVIDED TO CUSTOMER:

 

HOWARD'S store directly:

 

On presentation of the purchase invoice (available online in the customer's account) or by giving his identity or his order number, the customer can choice, request an exchange, credit or refund of its product.

 

By mail :

 

The customer can request an exchange, credit or refund of one or more products of the order returning it to its costs in a sealed package with the invoice or on plain paper indicating the name and order number .

Returns should be sent to

 

HOWARD'S

45 Rue d'Amsterdam

75008 Paris

France

 

To ensure delivery of the package, HOWARD'S advises the customer to return the product Colissimo (La Poste).

 

The customer will be refunded based on the prices charged product included in the summary of the order and the costs of preparation and delivery actually paid by the customer, within an average of 8 working days, from the date of receipt of HOWARD'S parcel.

For gift orders, the refund will be made under the same conditions on the customer account holder of the credit card used to order. The gift option costs will be refunded to the customer.

The amount paid by credit card will be credited back to him on the credit card used when purchasing.

Preparation and delivery charges and, if applicable, the cost of gift option (€ 2), will remain at the customer's expense if the return covers only part of the order.

 

Exchange

If the price of the new product chosen by the customer in the store is less than the price of the returned product, a credit will be made on behalf of the client.

If the price of the new product chosen by the customer in the store exceeds the price of the returned product, the customer will pay the difference by the payment method of choice.

The beneficiary of a gift command that wishes to exchange a product benefiting from the same conditions of exchange.

Refund

The customer will be refunded within a maximum period of 8 working days from the product return date based on the prices charged product included in the summary of the order and the costs of preparation and delivery actually paid by the customer, net if any discounts given to the customer when purchased.

For gift orders, the refund will be made under the same conditions on the customer account holder of the credit card used to order. The gift option costs will be refunded to the customer.

The amount paid by credit card will be credited back to him on the credit card used when purchasing.

Preparation and delivery charges and, if applicable, the cost of gift option (€ 2), will remain at the customer's expense if the return covers only part of the order.

Transfer of ownership / Risk Transfer

The transfer of ownership of the goods to the customer will occur only after full payment by the latter, and this whatever the delivery date of said products.

However, the transfer of risk of loss and deterioration of the products will be made upon delivery and receipt of goods by the customer.

Complaints / Information

For any information, complaint or question relating to these terms of sale or the products offered for sale on the www.howards.fr site, the customer should contact the customer service of the company HOWARD'S,

 

By mail :

HOWARD'S PARIS

45 rue d'Amsterdam

75008 Paris

 

By phone 0148782571 (not surcharged call)

Monday to Friday 11:30 to 7:30 p.m. Saturday 2:00 p.m. to 7:30 p.m.

Contact@howards.fr by email indicating the number of the order.

Responsibility

HOWARD'S responsibility to not be engaged:

for breach of contract in case of shortage or unavailability due to a force majeure, disruption or total or partial strike of postal services and transport and / or communications;

for any damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems

content sites on which hypertext links from its own site.

Intellectual property

All elements of society HOWARD'S site are and remain the exclusive intellectual property of the company HOWARD'S.

The customer is not allowed to reproduce, use, distribute, or use for any purpose whatsoever, even partially, the elements of the site they are software, visual or sound.

 

Copyright: text, images, drawings and layout as well as the graphic design of this site are protected by the law of intellectual property.

It is prohibited to copy, retrieve, distribute, modify or adapt the content of this website. Downloading and printing text, images and graphics are permitted for private use only and not commercial. The reproduction of drawings, images, sounds, video clips and texts in other electronic or printed publications requires the prior written consent of the company HOWARD'S. The lack of authorization is sanctioned by the offense of infringement.

 

Brands: brands and logos on the websites are registered and protected trademarks.

Total or partial reproduction of these brands and / or logos, made from elements of the website without the express permission of the company HOWARD'S constitutes counterfeit sanctioned by the L.335-2 articles and following of the Code of Intellectual Property .

 

Databases: databases established by HOWARD'S Company are protected by copyright and by the law of 1 July 1998 transposing into the code of intellectual property of the European directive of 11 March 1996 on the legal protection of databases.

Any extraction can only be limited and made for private purposes.

 

Hyperlinks: Any single link or hyperlink is strictly prohibited without the express written consent of the company HOWARD'S.

 

Personal data

Visiting the site www.howards.fr does not require registration or identification with HOWARD'S.

However, registration data and IP addresses collected directly by the site www.howards.fr while browsing on the site are treated in accordance with the principles of data protection as defined by the legislation.

 

As far as the Internet offer of the company HOWARD'S foresees the possibility to enter personal or business data, the data indicated by the user is expressly voluntary.

 

The company HOWARD'S expressly declares that such data will only be used for personal exploitation. All information will be treated confidentially in accordance with legal provisions on data protection in force.

 

Pursuant to Articles 38-40 of Law No. 78-17 of 6 January 1978, amended by Act No. 2004-801 of August 6, 2004, relating to data, files and liberties, the User, or the Customer has a right to access, rectify, modify and delete data concerning him.

This right is exercised as follows:

 

By mail to the attention of:

HOWARD'S

45 rue d'Amsterdam

75008 Paris

or e-mail: contact@howards.fr

 

The company HOWARD'S, may also be brought (for internal use only to the site), to deposit cookies on the computer of the user. A cookie is a small data file, typically used to facilitate the use and display of custom data on a website.

A cookie does not allow us to identify the user.

Generally, it records information about the navigation of the computer on the site (pages visited, date and time of visit, etc.) that can be read during subsequent visits the user.

The shelf life of this information is 30 days.

The user may object to the recording of "cookies" by configuring their browser in the following way:

 

For Microsoft Internet Explorer 6.0 and beyond:

1. Choose the "Tools" menu (or "Tools"), then "Internet Options" (or "Internet Options").

2. Click the "Privacy" tab (or "Confidentiality")

3. Select the desired level with the cursor.

For Microsoft Internet Explorer 5:

1. Choose the "Tools" menu (or "Tools"), then "Internet Options" (or "Internet Options").

2. Click on the "Security" tab (or "Security")

3. Select "Internet" then "Custom Level" (or "CustomLevel")

4. Find the "cookies" and choose the option that suits you

For Netscape 6.X and 7. X:

1. Choose "Edit"> "Preferences"

2. Confidentiality and Security

3. Cookies

For Netscape Communicator 4.X:

1. Choose "Edit"> "Preferences"

2. Click the "Advanced"

3. Heading "Cookies"

For Opera 6.0 and beyond:

1. Choose the "File"> "Preferences"

2. Privacy

For Firefox 2.0 and beyond:

1. Choose the "Tools" menu, then "Options."

2. Choose the "Privacy" menu, then click on "Cookies"

3. Uncheck the "Allow all sites to set cookies"

Force majeure

 

All events of any nature whatsoever beyond the control of "HOWARD'S" irresistible, unpredictable and tend to delay or prevent the execution of the order constitute a cause for suspension and / or termination of obligations of "HOWARD'S" to the CUSTOMER, without compensation to the CLIENT. Without limiting the other provisions of these terms and conditions, the responsibility for "HOWARD'S" may be held liable for acts resulting from a fortuitous event or due to a third party or the victim of the damage.

Premium Fianet-website  (FIA-NET logo)

Your purchase HOWARD'S offers you the opportunity to participate in operation "Rated Site - Premium Site", organized by FIA-NET SA Through two satisfaction questionnaires whose purpose is to measure the quality of service that has been brought to you all throughout your act of purchase, you can tell us about your personal experience and to share it with the community of users on the FIA-NET website. These questionnaires may be sent to you by FIA-NET or Howard's by email or via the appearance of making pop-up following your purchase. The information gathered in these questionnaires are subject to automated data processing whose head is FIA-NET SA Partial responses or no response to one or both satisfaction questionnaires are not affecting the progress of your order and its treatment. FIA-NET SA and Howard's are the recipients of personal data collected within these questionnaires. Non-personal data will be used by FIA-NET in accordance with current regulations and in particular those relating to the protection of personal data. Under the Data Protection Act of January 6, 1978 you have, at any time, a right of access, rectification, and opposition to all your personal data by writing a letter, with proof of your identity, to: FIA-NET Service Processing and Freedoms No. 896 150 15 rue du Faubourg Montmartre 75009 PARIS Paris.

Disputes

These general conditions of sale are subject to French law. In case of dispute, the parties will attempt to find an amicable solution prior to legal action. Otherwise, the Commercial Court of Paris has exclusive jurisdiction, regardless of delivery location.

 

Customer relationships

For any information, question or complaint, the CLIENT may contact "HOWARD'S":

- By telephone from France at 01 48 78 25 71 and

from abroad in 0033 1 48 78 25 71

- By e-mail: contact@howards.fr

- By mail: HOWARD'S 45 rue d'Amsterdam 75008 Paris France

Gift cards : Terms of use

Your gift card is sent via mail.

The letter contains a code to use through an online order. 

  • The gift card is valid for 1 year

  • If the amount of your gift card is for MORE than the total order amount, the balance will be stored with your HOWARD’S account for your next purchase using the same gift certificate code

  • Not redeemable for cash

  • We cannot replace lost or stolen online gift certificates.

 


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