You have discovered us and we are happy to count you among our adventure.
If you have clicked on this link it is probably because you have one (few) question(s) about our collections and our story. To answer you the best, wherever you are, I have written several guides based on the questions I have been frequently asked by email, phone and shop.
I have divided this guide into 3 distinct parts : the frequently asked questions on our shirts, ties and online purchases. Good reading....
Our shirts are made of Europe. We have workshops in France, Italy and Germany. We are very attached to quality and proximity.
Yes. For more information, I invite you to read all my explanations in the tailor-made shirt guide.
Our shirt fabrics come from the most old English and Italian spinning mills. I choose them directly from their workshops, every season, twice a year.
Our shirt fabrics that do not wrinkle are part of the "Journey" range from Thomas Mason. I wrote a specific guide explaining what and how it make them special and also a special shirt category to find them "The Essentials".
All our shirts are "slim fit" (adjusted cut), fitted for each of your morphologies.
Yes. We offer a remote touch-up service. For more information, I invite you to read the guide which is dedicated to it.
In each product sheet of our shirts, you have access to a size guide indicating how to know your shirt size.
You will find all the essential shirts to have in your wardrobe in the range "The Essentials".
Our ties are made in Europe. We have two workshops, one in Italy, the other in France.
Yes. For more information, I invite you to read all my explanations in the tailor-made guide.
Our tie fabrics come from English, Italians, German and French weavers. As for the fabrics of my shirts, I choose them directly in their workshops each season when I create my collections.
To know what tie knot to make, I suggest you read our guide and watch the explanatory videos.
We have the same stock in our physical shop (45 rue d'Amsterdam) as in the online shop. The availability of our pieces is visible in each of the product sheets created. Please note that no restocking is planned for our "limited edition" pieces.
We deliver in Metropolitan France for free from 150 euros purchase, within 72h. For other destinations, please refer to our delivery guide.
A mail indicating the tracking number of your package is automatically sent to you following your order so that you can track it wherever you are. For more information, read the delivery guide.
Yes. We keep your order in store for 6 months from the day of your order. For more information on the delivery of your order, refer to our delivery guide.
Yes. The confirmation email of your order as well as its identity card will be requested when the pieces will be picked up at the shop.
Your order is available at the shop when you place your online order. A confirmation email will informe you that you can pick it up at the shop at 45 rue d'Amsterdam, 75008.
The payment of your purchases can only be made by credit card or bank card : Visa®, MasterCard®, American Express®, Maestro®, JCB®, Union Pay®. You will need to indicate your credit card number as well as its expiry date and the cryptogram on the page provided for this purpose. Paypal is also possible. To learn more about the security of your payment, read the guide made about payment methods and security.
You have 30 days from the date of your order to return or exchange your piece(s). To generate the request, you have to be connected to your customer account and follow the written procedures in the return and delivery guide