Returns and changes

You have the possibility to return any product ordered within 30 days from its date of receipt.

We offer two return options : by post and in store.

Return procedure:

Please place the product(s) in their packaging, accompanied by the corresponding delivery note.

NB : Any product returned damaged, used, incomplete or soiled will not be refunded or exchanged.

RETURN YOUR PRODUCT BY POST

In the section "My account" click on "My returns".

Select the product(s) you want to return and indicate if it is an exchange or a refund.

In the case of an exchange, please enter the new size or color.

In the case of a refund, it will be made in the same payment method that the one used for the purchase, subject to acceptance of your return.

Once the return request is received, you will receive a return slip from us, by mail.

Deliver the package to the carrier Colissimo, at a collection/drop-off point near you.

RETURN YOUR PRODUCT IN STORE

Appearance in our shop at au 45 rue d'Amsterdam, 75008 Paris.

Deliver your product to one of our team members.

Specify if it is a request for exchange or refund.

Based on the price in effect in the selected shop, you have the option of choosing another product available or benefit from a credit note.


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